Unable to Delete Plugin/Data

  • Resolved prodigysnow

    (@prodigysnow)


    5 years, 10 months ago

    Want to remove the plugin and all of it’s data completely. Already uninstalled, but when I try and delete, it just sits there. Never deletes. I see there have been others that have had this same issue. Any resolution to this? Please help me resolve this.

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  • Plugin Author JS Morisset

    (@jsmoriss)

    5 years, 10 months ago

    I’ve never heard of this issue with WPSSO before – do you have a URL to other support threads reporting this problem? What was the solution?

    Since WPSSO cleans-up its transients during removal, you may have a database performance issue, which would explain why that step might be taking longer. Have you tried activating the Query Monitor plugin? https://wordpress.org/plugins/query-monitor/ Is it reporting any issues?

    You could also try and remove the transients manually – although WPSSO is very good at maintaining its own transients, a lot of other plugins are not and your options table may be slow. The Transient Cleaner, for example, can remove transients and optimize the options table. https://wordpress.org/plugins/artiss-transient-cleaner/

    js.

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