Support » Plugin: Simple Taxonomy Ordering » Unable to delete plugin

  • Resolved thaiscapes

    (@thaiscapes)


    Using lastest wp version and latest php.
    Down lowded the plugin but decided it wasnt what l need.
    Now l cant delete it after deactivating it. Getting “error delete failed”

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @thaiscapes,

    That’s odd. We did change the way uninstallation of the plugin worked in v2.0.0 but I didn’t see this issue in any of my tests. Was there any additional information in the error message beyond error delete failed?

    Is the plugin still installed (and deactivated) on your site? If so, would you mind trying something for me? Can you delete the file [your-site]/plugins/simple-taxonomy-ordering/uninstall.php? Or you can remove all of the PHP code from this file so the file is simply <?php. If you don’t feel comfortable doing that, that’s perfectly fine.

    Let us know & apologies for the error!

    All the best,
    Kevin.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Hello @thaiscapes,

    Just checking in on this ticket.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    unable to delete after deactived. No message. no message. it only remains still.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Daniele,

    Apologies for the issue. We will look into this further.

    If you’d be interested in helping us debug this issue, please send an email to plugins [at] yikesinc [dot] com.

    Thank you,
    Kevin.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @thaiscapes & @cafarelladaniele,

    I found the issue… It was our fault. There was an error in our uninstall method. Sorry about that!

    If you still have the plugin, update to v2.0.3 & delete!

    Cheers,
    Kevin.

Viewing 5 replies - 1 through 5 (of 5 total)
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