Support » Plugin: WooCommerce » Unable to delete log file

  • Resolved Jon Fergus

    (@jon-fergus)


    Just updated to 3.4, then tried to delete a log file, but though I click “delete” and it asks me to verify, it doesn’t actually delete the file.

    Is there a manual way to delete a log file if I can’t get the dashboard method to work?

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  • Plugin Support John Coy

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @jon-fergus,

    This is probably caused by a code conflict from another plugin or the active theme. If you have a plugin that alters the WP Admin in anyway, this may be the culprit. However, with FTP access you can you remove the log files manually from the following directory:

    /wp-content/uploads/wc-logs

    Best,

Viewing 1 replies (of 1 total)
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