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unable to delete a sidebar in GSS (5 posts)

  1. eswilson
    Member
    Posted 9 months ago #

    hi–

    i need to delete three sidebars i created in GSS early on in the development process of a site.

    when i try to do this i get this error:

    "Oops! You are trying to delete a sidebar that does not exist, or cannot be deleted"

    i havent had this issue before with GSS and have no idea how to address it. anyone have any advice?

    many thanks,
    emily

    https://wordpress.org/plugins/genesis-simple-sidebars/

  2. eswilson
    Member
    Posted 9 months ago #

    i should add, that the id of the sidebar is looking mighty funky. i used a dash that turned into some garble:

    fg–public-projects-sidebar
    became:
    fg%e2%80%93public-projects-sidebar

    i am also unable to edit the sidebar, when i try, i get this:
    Nice try, partner. But that sidebar doesn't exist. Click back and try again.

  3. Ron Rennick
    MultiSite Guru
    Plugin Author

    Posted 9 months ago #

    You'll have to delete the ss-settings option from your options table. When you recreate your sidebars don't copy & paste the names.

    Browsers sometimes convert characters to encoded characters when pasting.

  4. eswilson
    Member
    Posted 9 months ago #

    thanks so much for the follow up though i need just one more nudge to know what you're referring to (relative noob here)... where is the options table?

  5. Ron Rennick
    MultiSite Guru
    Plugin Author

    Posted 9 months ago #

    where is the options table?

    In your database. If you search your DB for ss-settings in your DB control panel you should find the record.

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