Support » Plugin: Best Image Gallery & Responsive Photo Gallery - FooGallery » Unable to create unique thumbnails

  • Resolved HollyKNY

    (@hollykny)


    I’m a web designer and have several customers using FooGallery, the free version. On a site hosted by SiteGround, I’m able to click on an image in their gallery, then click on Edit Image, and then I’m presented with the “Thumbnail Settings” section that allows me to crop the image and just have it apply to the thumbnail, so I can override certain thumbnails.

    On a site hosted by GoDaddy, that “Thumbnail Settings” section is not visible when I attempt to edit the image.

    Here’s the server settings info from FooGallery. Could this issue be caused by a server setting or something that needs to be installed on the server?

    FooGallery version : 1.9.53
    WordPress version : 5.6.1
    Activated Theme : Dynamik-Gen
    WordPress URL : http://leniwiener.com
    PHP version : 7.3.12
    PHP GD : Loaded (V2)
    PHP Imagick : Loaded
    PHP Open SSL : Loaded
    PHP HTTP Wrapper : Found
    PHP HTTPS Wrapper : Found
    HTTPS Mismatch : None
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] : 1
    WP Image Editor : WP_Thumb_Image_Editor_Imagick
    Thumbnail Generation Test : editedbyme/wp-content/uploads/2017/02/leni-wiener-collage-home2.jpg
    Extensions Endpoint : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=3uH$D^uGMB6(
    Extensions Errors : Nope, all good
    Extensions :
    Extensions Active : Array
    (
    [0] => default_templates
    [1] => foobox
    )

    Gallery Templates : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => polaroid_promo
    [7] => grid_promo
    [8] => slider_promo
    )

    Lightboxes : Array
    (
    [foogallery] => FooGallery PRO Lightbox (Not installed!)
    [foobox] => FooBox
    )

    Settings : Array
    (
    [gallery_template] => simple_portfolio
    [gallery_sorting] =>
    [default_gallery_settings] => 0
    [caption_title_source] => title
    [caption_desc_source] => desc
    [thumb_jpeg_quality] => 100
    [default_crop_position] => center,center
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [language_imageviewer_prev_text] => Prev
    [language_imageviewer_next_text] => Next
    [language_imageviewer_of_text] => of
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [enable_custom_ready] => on
    [custom_js] =>
    [custom_css] =>
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    )

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