Unable to create annual recurring events

  • Resolved alysonmac

    (@alysonmac)


    1 year, 3 months ago

    When i create an event, set it to repeating, select annual, it does not put in the date I have entered in the start date – it only puts in todays date. I cannot change it. Example – I want an event called christmas day on December 25th to repeat every year, but when i set the repeat option to annual – it puts in the repeating date as today’s date and not December 25th = I have tried deactivating all other plugins and testing. I have also used a default wordpress theme but it still does it – what other troubleshooting can I do to fix it?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • eventprimesupport

    (@eventprimesupport)

    1 year, 3 months ago

    Thanks for reaching out out to us.

    To assist you further could you please share a screenshot of the Edit Event page, specifically the Date and Time and Repeat sections under Event Settings metabox?

    If you have any further questions, please don’t hesitate to reach out to us.

    Thread Starter alysonmac

    (@alysonmac)

    1 year, 3 months ago

    https://drive.google.com/file/d/11yA4RZdV7OXOFkuW2FJNkWmcl4ioiyA1/view?usp=sharing

    Thread Starter alysonmac

    (@alysonmac)

    1 year, 3 months ago

    Did you have a chance to review the image?

    Larry

    (@lpint)

    1 year, 3 months ago

    I tested this and it is doing the same thing for me. When selecting the 1 year repeat, the “Yearly on” date should be the start date entered on the previous tab, not today’s date.

    eventprimesupport

    (@eventprimesupport)

    1 year, 3 months ago

    @alysonmac, @lpint

    Thank you for bringing this to our attention.

    We have tested the recurring event setup on our end and confirmed that, upon publishing, the event correctly repeats on the specified date each year as intended, and the label also updates correctly.

    However, we acknowledge that the “Yearly on” label initially shows today’s date instead of the selected start date. This has been noted for correction in our upcoming releases.

    If you have any further questions, please don’t hesitate to reach out to us.

    Thread Starter alysonmac

    (@alysonmac)

    1 year, 3 months ago

    @eventprimesupport when do you estimate that this issue will be resolved in upcoming releases?

    • This reply was modified 1 year, 3 months ago by alysonmac.
Viewing 6 replies - 1 through 6 (of 6 total)

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