Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    could you try to edit the block in the right side of the table?

    If it’s still not working, please, follow these steps.

    Let us know.

    Have a great day!

    elixirlouise

    (@elixirlouise)

    Also happening to me did the solution worked for you? Because it didn’t worked for me 🙁

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hello there,

    yes that solution worked in a similar case. Did you occur any issue in the debug.log file once you have launched the code?

    Of course the debug mode must be active in the site.

    Turned on all debug and debug log from the link you sent me,

    Not errors but still not working it just redirected me to Options blocks page – tried to add additional block but it didn’t saved anything or update anything.

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hello there,

    please make a screenshot of following tables in your database, we need know if any column is missing:

    • yith_wapo_blocks
    • yith_wapo_addons
    • yith_wapo_blocks_assoc

    Thank you.

    Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    Thanks for the screenshots. I checked them, and it seems the block table is missing some columns.

    In this case, I suggest you try again to run the code in the post my colleagues mentioned again and then check if the following columns were created in the yith_wapo_blocks table:

    • name
    • product_association
    • exclude_products
    • user_association
    • exclude_users

    Don’t forget to yith_addon=1 parameter at the end of the admin panel URL so that the code is executed correctly. https://YOUR_SITE_DOMAIN/wp-admin/admin.php?page=yith_wapo_panel&yith_addon=1

    We’ll remain at your disposal.

Viewing 7 replies - 1 through 7 (of 7 total)
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