Support » Plugin: MWB HubSpot for WooCommerce - CRM, Abandoned Cart, Email Marketing, Marketing Automation & Analytics » Unable to connect to HubSpot, no possibility to enter oder edit account details

  • Resolved gundigundi

    (@gundigundi)


    When I try to setup the Integration it starts at Step 2 and asks me to create Groups and Properties.
    When I try to “switch accounts” it also directs me to Step 2.
    Even after removing the plugin and reinstalling it says “Congratulation your account is now connected.” even if there was no chance to enter any account information.
    How do I correctly and successfully connect my WooCommerce Store to the existing HubSpot Account?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author MakeWebBetter

    (@makewebbetter)

    Hey, @gundigundi

    Welcome to MakeWebBetter!

    Thank you for using our integration.

    As per your issue, I would request you to please share the error log with us, so we can assist you in a much better way.
    To find this please navigate to WooCommerce->Status->Logs-> Hubspot for Woocommerce Logs
    You can copy/ paste the complete log into a text file and send it to us.

    Let us know if you face any further issues.

    Regards,

    Thread Starter gundigundi

    (@gundigundi)

    Right before Your answer I was able to resolve the issue by purging the object cache.
    I am now able to enter account credentials via step 1.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to connect to HubSpot, no possibility to enter oder edit account details’ is closed to new replies.