“Unable to connect to backend.”

Joel McDonald
(@joalatcomit)

6 years, 4 months ago

I’m running File Manager version 4.0.4. I have pro with File Manager Permission System 3.0.0. When trying to access File Manager from the dashboard, I get “Unable to connect to backend.”. Screenshot at https://www.dropbox.com/s/dnf8wm4eu6dta1k/Screen%20Shot%202016-10-31%20at%2010.51.08%20AM.png?dl=0.

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter Joel McDonald
(@joalatcomit)

6 years, 4 months ago

This issue appears to occur after update to WP 4.6.1. I reverted back to a backup taken prior to an the update, and updated WP again, and got the error.

Plugin Author aihimel
(@aihimel)

6 years, 3 months ago

@joel

Please update to the latest version of file manager and download latest version of file manager pro from you account at giribaz’s site.

You can also open support ticket to let us assist you at our website.

Thanks
Aftabul Islam

Thread Starter Joel McDonald
(@joalatcomit)

6 years, 3 months ago

I can’t download the latest version of file manager pro, as the site didn’t recognize me as a user and when I registered using the email I purchased with, I don’t have options for download.

Plugin Author aihimel
(@aihimel)

6 years, 3 months ago

@joalatcomit

Please open a support ticket about the issue on our website.

Thanks
Aftabul Islam

Thread Starter Joel McDonald
(@joalatcomit)

6 years, 2 months ago

This issue is still unresolved.
moonkat1216
(@moonkat1216)

6 years, 1 month ago
Hi Joel @joalatcomit,

I am currently having this same issue. Did yours ever get resolved? If so, how?

Thanks!
- This reply was modified 6 years, 1 month ago by moonkat1216.
Thread Starter Joel McDonald
(@joalatcomit)

6 years, 1 month ago

Yes. Appears to be conflict with Gravity Forms for me. Gravity Forms says conflict is with the File Manager plugin. I have communicated what I could with developers. Fortunately it isn’t a form heavy website, but it would be nice to have it resolved.

moonkat1216
(@moonkat1216)

6 years, 1 month ago

@joalatcomit,

Seriously? I am just at this very moment implementing a Captcha on my client’s Gravity form, and Gravity Forms might be the source of the issue? :O

Good to know. Thanks for your reply 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘“Unable to connect to backend.”’ is closed to new replies.

“Unable to connect to backend.”

Topic Tags

Views