Support » Plugin: Site Kit by Google - Analytics, Search Console, AdSense, Speed » Unable to connect Google analytics

  • Resolved jespersson



    I just installed Site Kit and followed the setup process. However when I tried to activate Google Analytics I got a prompt saying “Issue accessing data” and I had to re-authenticate my account, which I did. But when I try to re-fetch my account it just says “Looks like you don’t have an Analytics account yet” which I know I have.

    I have tried in incognito-mode and I’ve also tried disabling all my plugins.

    There are quite a bit of errors in the console when I run the re-fetch. I have
    1 – 500 (Internal Server Error) (This is the last error before “WP Error in data response. code: 403, message: "User does not have any Google Analytics account.“)

    Can you help me figure this out please?

    Kind regards

    Other website info:

    ### wp-core ###
    version: 5.4
    site_language: en_GB
    user_language: en_GB
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true
    ### wp-dropins (1) ###
    advanced-cache.php: true
    ### wp-active-theme ###
    name: Kadence (kadence)
    version: 0.5.5
    author: Kadence WP
    parent_theme: none
    theme_features: post-thumbnails, automatic-feed-links, title-tag, html5, customize-selective-refresh-widgets, responsive-embeds, editor-styles, align-wide, editor-font-sizes, service_worker, menus, custom-logo, editor-color-palette, editor-style, woocommerce, wc-product-gallery-zoom, wc-product-gallery-slider, wc-product-gallery-lightbox, infinite-scroll, jetpack-responsive-videos, jetpack-content-options, header-footer-elementor, widgets
    ### wp-mu-plugins (1) ###
    installatron_hide_status_test.php: author: (undefined), version: (undefined)
    ### wp-plugins-active (30) ###
    Akismet Anti-Spam: version: 4.1.4, author: Automattic
    All-in-One WP Migration: version: 7.20, author: ServMask
    Code Snippets: version: 2.14.0, author: Code Snippets Pro
    Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi
    Elementor: version: 2.9.7, author:
    Elementor Addon Elements: version: 1.6.3, author: WPVibes
    ElementsKit Lite: version: 1.5.2, author: Wpmet
    Essential Addons for Elementor: version: 3.9.2, author: WPDeveloper
    EWWW Image Optimizer: version: 5.2.5, author: Exactly WWW
    Happy Elementor Addons: version: 2.8.1, author: weDevs
    Health Check & Troubleshooting: version: 1.4.4, author: The community
    HT Mega - Absolute Addons for Elementor Page Builder: version: 1.4.0, author: HasThemes
    Interactive World Map: version: 3.1.4, author:
    Jetpack by version: 8.4.2, author: Automattic
    Limit Login Attempts Reloaded: version: 2.11.0, author: WPChef
    Mailchimp for WooCommerce: version: 2.3.6, author: Mailchimp
    MC4WP: Mailchimp for WordPress: version: 4.7.6, author: ibericode
    Pretty Links: version: 3.1.0, author: Blair Williams
    Really Simple SSL: version: 3.3.1, author: Rogier Lankhorst, Mark Wolters
    Site Kit by Google: version: 1.7.0, author: Google
    Stripe For WooCommerce: version: 3.1.1, author: Payment Plugins,
    TinyMCE Advanced: version: 5.4.0, author: Andrew Ozz
    WooCommerce: version: 4.0.1, author: Automattic
    WooCommerce PayPal Checkout Gateway: version: 1.6.21, author: WooCommerce
    WooCommerce Services: version: 1.23.0, author: Automattic
    WooCommerce Stripe Gateway: version: 4.3.3, author: WooCommerce
    Wordfence Login Security: version: 1.0.5, author: Wordfence
    Wordfence Security: version: 7.4.6, author: Wordfence
    WP Super Cache: version: 1.7.1, author: Automattic
    Yoast SEO: version: 13.5, author: Team Yoast
    ### google-site-kit ###
    version: 1.7.0
    php_version: 7.3.15
    wp_version: 5.4
    amp_mode: no
    site_status: connected-site
    user_status: authenticated
    active_modules: site-verification, search-console, analytics
    	openid: ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅
    analytics_account_id: none
    analytics_property_id: none
    analytics_profile_id: none
    analytics_use_snippet: yes
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