Unable to Connect

Resolved dave031284
(@dave031284)

5 years, 1 month ago

I have set up a new site within my multisite network. I have tried to connect square via the integration tab in settings.

when I click the link
WooCommerce Square is almost ready. To get started, connect your Square Account.
nothing happens

when I click on the
Connect with Square button
it directs me to a page saying “Whoops, looks like something went wrong.”

Can this be looked into, please?

Viewing 5 replies - 1 through 5 (of 5 total)

bmarcus
(@bmarcus)

5 years, 1 month ago

I try to connect, enter the userid and password in square’s login, it churns for a minute and then blanks the fields and resets. I tried the same login on Square’s main login page and works fine. So it’s the connection URL

Mike W
(@nixiack8)

5 years, 1 month ago

Hi @dave031284 and @bmarcus,

Thank you for reaching out to us and letting us know there is a potential issue in the redirect connection URL. I have tested this and it appears to be OK on my test site – can you let me know if you are still experiencing issues, and what the redirect URL is?

If you can share a screenshot that would be great as well 🙂 You can use the screenshot site https://snag.gy for taking screenshots, and the instructions for pasting them here are on it. I look forward to hearing back from you!

bmarcus
(@bmarcus)

5 years, 1 month ago

The redirected URL to sign in at Square is https://squareup.com/login?return_to=%2Foauth2%2Fauthorize%3Fclient_id%3Dsq0idp-wGVapF8sNt9PLrdj5znuKA%26response_type%3Dcode%26scope%3DMERCHANT_PROFILE_READ%2BPAYMENTS_READ%2BPAYMENTS_WRITE%2BCUSTOMERS_READ%2BCUSTOMERS_WRITE%2BSETTLEMENTS_READ%2BITEMS_READ%2BITEMS_WRITE%26state%3Dhttps%253A%252F%252Fmixdesignstore.com%252Fwp-admin%252Fadmin.php%253Fpage%253Dwc-settings%2526amp%253Btab%253Dintegration%2526amp%253Bsection%253Dsquareconnect%2526amp%253Bwc_square_token_nonce%253D0de6a2e87d

Doesn’t look too good, does it?

Mike W
(@nixiack8)

5 years, 1 month ago

Hi @bmarcus,

Thank you for the URL! When I test it I see Square’s signin page as seen here. As this is where the issue is, reach out to Square and they should be able to get it working. IF you have any other questions about this please let me know!

Mike W
(@nixiack8)

5 years, 1 month ago

Hi guys!

As we have not heard from you in a bit I will go ahead and close this thread. If you continue to have issues please open a new thread. Have a super day!

Viewing 5 replies - 1 through 5 (of 5 total)

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