Contact Form by ContactUs
Unable to configure.. not working (7 posts)

  1. Kalyan Brata Das
    Posted 1 year ago #

    [Moderator note: Topic title de-capped. Please do not shout at us.]


    I installed & activated the plugin and then nothing working hence forth.

    PS: I am on local environment see the screenshot.. I am on that loading page for 20 mins now

    Screenshot: http://i60.tinypic.com/1z68fur.jpg


  2. JR1987
    Posted 1 year ago #

    Hi there Kalyan

    I apologize for this inconvenience. I see this was submitted a few days ago, so I wanted to check if you continue having this issue? Let me know because I would need to ask developing team for the cause of this.

    Let me know.



  3. JR1987
    Posted 1 year ago #

    If you have follow up questions, you can always submit a support ticket here too help.contactus.com

  4. vitalichka
    Posted 1 year ago #

    I'm having a similar issue.
    Check American Freight Trucking, Inc. which is a wp install running the configured plugin. When you try to send a message it hangs on processing and never goes past that step. Nothing sent nothing received.

    Thank you,


  5. JR1987
    Posted 1 year ago #

    Hi there Vitaliy

    This is JJ from Support team. I went to American Freight Trucking website and I did a test submission; let me tell you that the form seems to be working properly. It did allow me to submit the information successfully. See this image for reference: http://screencast.com/t/FQOAYKHdDEOi

    Perhaps the issue was on the CAPTCHA submission?

    Please double check, and let me know if you need additional assistance.

  6. vitalichka
    Posted 1 year ago #

    Hi JJ, thanks for the quick response.
    My screen does not have a CAPTCHA at all although I do remember setting one up. I tried sending a message again and it still does not work. Simply stuck on 'processing'.

    Here is a screenshot of that.


    Seems like some of the changes I've made to the settings have not taken.

    Thanks again and I look forward to getting this resolved.

  7. JR1987
    Posted 1 year ago #

    Hi Vitalichka

    Are you still having this issue? If so, have you tried submitting the form on a different browser? I would suggest clearing cookies and reloading the page. I made a test again and it worked.

    Let me know how that goes.

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