Unable to configure firewall

  • Resolved SprialOwner

    (@sprialowner)


    7 years, 11 months ago

    Hello! I have Siteground and am trying to configure the firewall on my site. I have been following the instructions specific to Siteground clients. I made the adjustments suggested via the PHP Variables Manager in my cpanel. Still no luck. I then clicked on the “Click to view your system’s configuration in a new window” box and checked to see if the .ini file was in the correct place and I see nothing like it listed in either spot. What should I do next? Are there more instructions specific to Siteground sites?

    Many thanks!

    https://wordpress.org/plugins/wordfence/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WFMattR

    (@wfmattr)

    7 years, 11 months ago

    Hi,

    Sorry to hear about the trouble. When you’re using the PHP Variables Manager, are you entering only “auto_prepend_file” before clicking the “add” button? (cPanel’s process is a little awkward, and I’ve seen a couple cases where the location of wordfence-waf.php was pasted too early.)

    We’ve also identified some differences between some of SiteGround’s servers and are working on more solutions — so there might be another cause of the problem in this case. Does the PHP Variables Manager show any messages when completing the steps?

    -Matt R

    Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    7 years, 10 months ago

    You can add this to your site root folder:

    SetEnv PHPRC /home/*****/public_html/php.ini

    replace ***** with your username – it will make the php.ini work for all your files and folders without having to add it in every single folder that’s necessary.

Viewing 2 replies - 1 through 2 (of 2 total)
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