Unable to complete the scheduled backup for my site

  • Resolved harshalbundiwal

    (@harshalbundiwal)


    3 years, 5 months ago

    Hello, i am using updraft for 3 months now, yesterday, when my scheduled backup was set up the plugin is not able to complete the backup, this is shown in the log file

    0000.080 (0) Processed schedules. Combining jobs from identical schedules. Tasks now: Backup files: 1 Backup DB: 1

    It is stuck here, normally the backup takes place around 1.44 AM IST and gets completed by 2.00 AM IST.

    I am using the latest version of updraft, please help me solve the issue.

    I also tried manually backing up the site and it worked fine but scheduled backup is not working.
    I am using litespeed server and i also have added this code to my .htaccess

    # BEGIN litespeed noabort
    <IfModule rewrite_module>
    RewriteEngine On
    RewriteRule .* – [E=noabort:1]
    </IfModule>
    # END litespeed noabort

    Waiting for your reply.

    Regards,
    Harshal

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 21 total)
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  • Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 5 months ago

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter harshalbundiwal

    (@harshalbundiwal)

    3 years, 5 months ago

    Hello there,
    Thanks for the quick reply

    I am sending you the three backup logs

    1. Failed backup which is currently stuck – This is an Automatic Backup which starts every day around 01:44 AM IST
    Backup Started on Nov 21, 2020, 01:44 AM IST and is still in progress
    Link 1

    2. Completed Manual Backup started on Nov 21, 202, 08:44 AM IST.
    Link 2

    3. Completed Automatic Backup started on Nov 20, 2020, 01:44 AM IST
    Link 3

    Waiting for your response

    Regards,
    Harshal

    Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 5 months ago

    Hi Harshal,

    Please can you re-save the settings and check if the next schedule backup successfully completes?

    Thanks,
    Bryle

    Thread Starter harshalbundiwal

    (@harshalbundiwal)

    3 years, 5 months ago

    Thanks for the response.

    Sure will do that and let you know whatever happens.

    Enjoy your Weekend!

    Regards,
    Harshal

    cackto

    (@cackto)

    3 years, 5 months ago

    Hello @bcrodua,

    I have the same issue, even though nothing has been changed on my configurations, here with MainWP.

    How can I solve this problem that impacts the proper backup of all my sites?

    Is it an official answer from your side to re-validate every configurations of my websites in order to fix the issue?

    Did your last update generate this problem? Do you plan to patch it?

    Thank you for your help.

    jimsully

    (@jimsully)

    3 years, 5 months ago

    I use UpdraftPlus for daily backups on four sites and twice daily on one site. The last successful scheduled backups on all five sites were two days ago. Here are logs for one site. First the last successful backup on 10/20 then the last failed backup on today. The successful backup was with UpdraftPlus V1.16.30, the failure with 1.16.36. Is this last update the issue? It appears to fail at “Requesting semaphore lock”.

    The logs are here:
    https://pastebin.com/5bgukPp8

    jimsully

    (@jimsully)

    3 years, 5 months ago

    I am able to successfully make a manual backup.

    I did try changing the daily backup to a two-hour backup. That also failed.

    Thank you for your assistance,
    Jim

    jim5471

    (@jim5471)

    3 years, 5 months ago

    Same problem – failed backup on 22 November – manual backup was OK.
    My failed log file looks similar to the one provided by jimsully.

    Thanks

    Georgeeee

    (@georgeeee)

    3 years, 5 months ago

    same problem here

    last successful scheduled backup was at 20 of November

    manually backups work fine, i reauthorize dropbox, save settings again,
    and still nothing scheduled backup not work

    treetex

    (@treetex)

    3 years, 5 months ago

    Same problem here also. Last successful backup was at november 19.
    Last log message:
    Processed schedules. Combining jobs from identical schedules. Tasks now: Backup files: Backup DB: (nov 23 10:05:09)

    Plugin Contributor bcrodua

    (@bcrodua)

    3 years, 5 months ago

    Hi,

    Please can you confirm that you are using the latest version 1.16.36?

    I’m checking with our lead developer.

    Thanks,
    Bryle

    Saad Khan

    (@thelappy12)

    3 years, 5 months ago

    I’m also getting same error this
    “Processed schedules. Combining jobs from identical schedules. Tasks now: Backup files: Backup DB:”

    this is happening since last update on 1.16.36

    I tried on other website which have older version of 1.16.34 and they are working fine so the problem is clearly with the updated version

    jimsully

    (@jimsully)

    3 years, 5 months ago

    I am using 1.16.36 on all sites.

    Thanks,
    Jim

    cackto

    (@cackto)

    3 years, 5 months ago

    @bcrodua

    Hello, I’m confirming, 1.16.36 on all my WP websites.

    Thanks.

    treetex

    (@treetex)

    3 years, 5 months ago

    This begun after update to ver. 1.16.36 which took place november 20.

Viewing 15 replies - 1 through 15 (of 21 total)
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