Support » Plugin: WP Instagram Widget » Unable to communicate with Instagram

  • Resolved Nicola Tweed

    (@nicola-tweed)


    Hi,

    I keep getting this error on my sites, I love your plugin and would like to continue using it but not sure how to fix this issue?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Scott (@scottsweb)

    (@scottsweb)

    Sometimes this is due to changes on the Instagram end and sometimes it can be your hosting.

    Has the plugin ever worked for you?

    Hi,

    Yes it has in the past, seems its only been with a recent update.

    I see it’s not working on another one of my sites too.

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    Good to know. The plugin is still working for me and that suggests Instagram may be rolling out or testing some new changes in various locations.

    I will do some investigation and also await to see if others start reporting issues.

    Okay great thanks!

    Jonathan Sulo

    (@jonathansulo)

    Hey, I’m experiencing the same kind of problems with https://slrk.se/. Your plugin has worked great before, but now it says “Instagram did not return a 200.” in the widget. Any advice?

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    @jonathansulo has anything changed on your website recently? The plugin continues to work well for me but error reports are certainly on the rise. I am trying to find a common theme among the bug reports.

    Jonathan, I think it has stopped working with tags.

    @scottsweb no, we haven’t done anything particular with the website lately. And @microbe, you may be right. We’re only using this plugin/widget with a tag on our website.

    I have the same problem. It stopped working on my 3 sites one week ago. Digital ocean hosting. I tryed to turn off tags – it didn’t help.

    @jonathan My tag feed has started working again.

    Late reply here, but our tag feed also works again. Thanks everyone! 🙂

    Hi Scott,

    Thanks for your reply but I have same issue with my WP Instagram plugin and also showing Unable to communicate with Instagram.

    Unlike others it never worked for me from the start.

    My wordpress is lilyco.altervista.org and the Instagram is located towards the buttum of the page. Many thanks

    Lily

    Plugin Author Scott (@scottsweb)

    (@scottsweb)

    @lily1985214 some hosts block outbound requests. I would check with your hosting company to make sure that you are able to make external requests to instagram.com

    It sound like tag pages are working again for most of you so I am going to close this thread. Please open a new issue if something breaks again.

Viewing 13 replies - 1 through 13 (of 13 total)
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