• Resolved purepup

    (@purepup)


    I’ve got the plugin working in my footer, on the right hand side. It was working great for a long time, but now I’ve got a problem. I’ve got three typeable fields: name, email and message. Right now the only one you can click on to start typing is “message”. You can then Shift + tab to get into name and e-mail. Everything else seems fine with it.

    Any suggestions as to how to fix this problem?

    My site is : http://www.purepup.net

    Thanks much!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hey there,

    We’re so sorry for the inconvenience caused to you. Have you tried disabling all the plugins? Let us know 🙂

    Thread Starter purepup

    (@purepup)

    I went ahead and deactivated plugins, didn’t have an impact. ? Do you think it’s my theme? Virtue

    I have the same problem. I think it has to do with the theme.

    Using latest version of WP (4.7.2) with Simple Theme from Nimbus Themes.

    Link to the contact page: http://engrishcheck.me/blog/en/contact-us/

    I changed the theme and there is no problem with the forms.

    Can you please advise?

    Thanks!

    Chris

    • This reply was modified 7 years, 2 months ago by chrmina.
    mdshak

    (@mdshak)

    Hi,
    Please use the following custom css code at Admin > Appearance > Customize > Additional CSS.

    .contact_message_wrap{
    clear: both !important;
    }

    Thanks
    Mohammad

    chrmina

    (@chrmina)

    @mdshak
    Thank you Mohammad, it worked like a charm!

    mdshak

    (@mdshak)

    Hi,
    You most welcome and glad 🙂 to help you.
    Thanks

    Thread Starter purepup

    (@purepup)

    Thank you Mohammad!! That totally did the trick.

    mdshak

    (@mdshak)

    Glad 🙂 to help you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Unable to click on fields’ is closed to new replies.