Support » Plugin: NextScripts: Social Networks Auto-Poster » Unable to Choose Category when Creating A Reposter Action

  • Resolved cgscomputers

    (@cgscomputers)


    I submitted a ticket for this on the website because I’m a pro user but have received no response – so I’m posting it here:

    It’s been quite a while since I’ve created or edited a reposter action so I’m not sure how long it’s been… but when I try to create one, I’m unable to actually select a category. They show up in the dropdown but clicking them does nothing – also just typing in the category and pressing ENTER also has no effect. I have 2 sites I’m using this on and both are behaving the same way. I used the WP Troubleshooting mode to disable everything on the site except the free SNAP plugin and the issue is still there.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter cgscomputers

    (@cgscomputers)

    Man, it looks like you guys have been AWOL for the last 2 weeks. I’ve had a pro ticket in for almost 2 weeks with zero acknowledgment. Can anyone reading this duplicate the issue? It seems that on all the sites I have this installed on if I try to create a new reposter action, I can’t select a category in the filters section. Literally just won’t take the click or allow me to just type one in. Tags work… everything else seems to work. Just not categories (which is what I need).

    Same here. I have the paid version of the plugin and no response from support in 5 days. I try to add categories in the filters and have the same issue, clicking on a category does nothing.

    I tried putting the site into troubleshooting mode to disable my theme and plugins, just to make sure they weren’t the issue. But, I still can’t add categories to filters.

    • This reply was modified 11 months, 4 weeks ago by fpmtinc.
    Thread Starter cgscomputers

    (@cgscomputers)

    @fpmtinc thanks for jumping in and confirming I’m not the only one. I’m hoping the devs are just on a 2-week vacation or something.

    I’m having the same problem. I can’t add categories in the reposter.

    me too, can’t select a category in any filter or delete an existing one

    I gave up hearing anything back from support. We use the paid version, but haven’t heard anything in over two weeks.

    I found a total hack that works, until/if the plugin author ever fixes.

    I opened the account in SNAP, clicked the Advanced tab, right-clicked in the Filter Categories field, selected the Inspect Element option.

    In the code inspector window I expanded the hidden select tag (right above <div class=”nxsSelItAjx Tokenize”>).

    Right-click the select tag and click Edit as HTML.

    I inserted an option tag making sure that the name and post category id matched one of my post categories. e.g.

    <option value=”2325″ selected=”selected”>FPMT eNews</option>

    I then clicked the blue Update Account Info button, and the new category filter was saved.

    @fpmtinc brilliant. Thanks for the insight πŸ‘

    Thanks. This works. Allthough I had to retype the “” as copying yours didn’t work. The chat here converts them to wrong ones.

    • This reply was modified 11 months, 2 weeks ago by xxxLesy.
    • This reply was modified 11 months, 2 weeks ago by xxxLesy.

    @fpmtinc

    thanks for the tip cause it drives me craze the bug with the categories..
    i need additional help on where to place the code

    the hidden select tag you mention is this?
    <select name=”fb[15][nxs_cats_names][]” id=”nxs_cats_namesfb15″ multiple=”multiple” class=”nxsSelItAjx” data-type=”category” placeholder=”Please select from the list…” style=”margin: 0px; padding: 0px; border: 0px; display: none;”>
    </select>

    where do i have to place the code?
    <option value=”category_wordpress_id” selected=”selected”>mycategory_name</option>

    after i press the blue Update Account Info button will the mycategory_name exist in the categories fiels?

    thanks for your help πŸ™‚

    it’s very annoying if you read all the faqs and submit a ticket to get just a fast generic reply or nothing at all especially when you have a paid version πŸ˜•

    @stelaras1 Yes, that is the correct select tag. Right-click on it and select Edit as HTML. You would put your option tag between the opening select tag and the closing select tag. If you have any existing option tags inside this, don’t overwrite them or they will be deleted. And, after you click Update Account Info the new category you added will appear in the categories field. For example…

    <select name="fb[11][nxs_cats_names][]" id="nxs_cats_namesfb11" multiple="multiple" class="nxsSelItAjx" data-type="category" placeholder="Please select from the list..." style="margin: 0px; padding: 0px; border: 0px none; display: none;">           
          <option value="1314" selected="selected">Education and Preservation</option><option value="2325" selected="selected">FPMT eNews</option>
    </select>

    @fpmtinc
    thanks for your time πŸ™‚

    unfortunately this is not working for me πŸ™
    i dont know why but after placing the code i click the mouse pointer somewhere else but i don’t see anything in the drop down menu of categories even after i press the update account button

    i will try again, maybe something has to do with the “”

    Plugin Author NextScripts

    (@nextscripts)

    Please update to the latest version 4.3.19. This problem has been fixed there.

    stelaras1

    (@stelaras1)

    updated and it’s working now
    thank you

    vinodkkumar

    (@vinodkkumar)

    Mine reposter is not working since last 7 days. I’m paid user. No one is replying in Support ticket. Problem asides, not a single consolatory reply from author to this plugin.

    • This reply was modified 10 months ago by vinodkkumar.
Viewing 14 replies - 1 through 14 (of 14 total)
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