Support » Plugin: Klarna Checkout for WooCommerce » Unable to checkout

  • Resolved trixxmanaty

    (@trixxmanaty)


    Good day support,

    Please assist. I am having problems when checking out with version 2.1.1. It’s giving me the following error on Checkout, even though I have filled the correct information:

    Billing Apartment number, floor, etc. have to be filled in.
    Shipping Apartment no., Floor, etc. have to be filled in.

    On console it shows this error:

    Failed to load resource: the server responded with a status of 404 ()<br>
    js.klarna.com/eu/address/v2/country/SE/postal/106%2047/street/Luddingsbo%20Mekanikusv%2012?acquiring_source=kco&source_reference=775ae2e6-7770-6e56-9e0e-2f20e55a901a:1

    • This topic was modified 1 year, 4 months ago by trixxmanaty. Reason: added plugin version

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Michael Bengtsson

    (@michaelbengtsson)

    @trixxmanaty Good day! It seems like you might have set your address_2 field to be required. Since with Swedish addresses ( for example ) it is not very common to have this line, so it will cause an error. I would suggest that you make this an optional line instead.

    You can do this through the theme customizer in WordPress admin.
    If you go to Appearance->Customize->WooCommerce->Checkout and then the option for Address line 2, set this to optional and try again.

    Hopefully this solves your issue!

    Thread Starter trixxmanaty

    (@trixxmanaty)

    @michaelbengtsson , thank you for your assistance. That resolved the issue.

    Plugin Author Michael Bengtsson

    (@michaelbengtsson)

    @trixxmanaty I’m glad that i could help!

Viewing 3 replies - 1 through 3 (of 3 total)
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