Support » Plugin: Sprout Invoices - Invoice & Estimate your Clients » Unable to change invoice logo

  • Resolved topheur

    (@topheur)


    Hello,
    When I want to change the logo of the invoice using the “customize” function the image does not appear. On the other hand I have the contents of the ALT.
    I am therefore obliged to manually replace the default logo with mine.
    Thank you for your help

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Dan Cameron

    (@dancameron)

    Hello,

    I’m not sure what you mean by “I have the contents of the ALT”, please explain.

    If you were to change the image, then save the customizer options, does the logo change after closing the customizer? I’m wondering if the customizer doesn’t show the logo change but in the backend it is being updated.

    You could also update the logo with a template override if that still doesn’t work. More details can be found here – http://docs.sproutapps.co/article/38-customizing-templates

    Kind regards,

    Hello.
    The latest update has may be fix the problem.
    On the other hand what is the maximum size of the logo.

    Thank you for this fabulous work.

    Plugin Author Dan Cameron

    (@dancameron)

    Hello,

    The size of the logo depends not the theme you select. However, you could use CSS to adjust the size of the logo displayed, so you could end up showing any size you’d like.

    Kind regards,

    TKY

    Hello,
    The logo I had defined is no longer displayed.
    by looking at the code, this is what appears in the html :
    <img src="https://[site_url_secure]/wp-content/uploads/2016/04/apple-icon-114x114.png" alt="document logo">

    Plugin Author Dan Cameron

    (@dancameron)

    Hello Topher,

    Seems like it was removed from your server. You should try to upload it again and save the settings to see if that resolves it.

    Kind regards,

    Hello,
    The image is well available it is in the writing of the url that there is a bp.
    There is the [site_url_secure] tag instead of the site url.
    When I am in cnfiguration mode it works. As soon as I disconnect and empty the cache, it does not work anymore.

    Plugin Author Dan Cameron

    (@dancameron)

    Hello,

    I’m not sure what you mean, since a shortcode cannot be used directly. How/where are you placing the shortcode/tag for the image url?

    Regardless, I suggest you simply modify the template directly and use https://, there’s no reason not to use https:// across your entire site anyway.

    Kind regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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