Support » Theme: Mesmerize » Unable to change hero title and subtitle text

  • On the latest version of the theme, in the customizer in HERO > Front Page Hero > Content Options. When clicking show title and show subtitle the options box doesn’t appear so we cannot edit the text.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I think that your homepage template has been changed.

    ​For your Customizer to work in a proper way on your front page you need to have the page template set to front page.

    ​To do that you need to do to WP admin -> Your Front Page -> Quick Edit -> Template -> Front Page Template.

    Please, let me know if it worked for you, @lukehemingway

    Hello, I’m having the same issue. My page is set up to use the Front Page Template but the issue still exists. Any other suggestions? Is there a manual way to change this behind the scenes?

    I have the same problem and my Front Page template IS the front page template. I want to change the heading and subtitle of the hero image but can’t do it because the OPTIONS BUTTONS next to SHOW TITLE and SHOW TITLE are missing in Customizer. I did check my front page template and it hasn’t changed at all. It’s still using the front page template.

    See image here please : https://www.screencast.com/t/ECSjkmEVM

    • This reply was modified 8 months, 1 week ago by geejlang.
    • This reply was modified 8 months, 1 week ago by geejlang.
    • This reply was modified 8 months, 1 week ago by geejlang.
    embrylex

    (@embrylex)

    Same problem here (with page actually set as front page template), somehow I could change it once so I put a random text but now I’m stuck with it

    Hello, does anyone have the solution to this yet? @ionuttudose? The OPTION buttons do appear very quickly and then disappear before I get the chance to click it.

    goddard94

    (@goddard94)

    Hi all. I have the same problem. I’m not able to change title and subtitle, so I’m forced to deactivate them for now. I don’t have any thing so edit them : the original message is in :

    ./wp-content/themes/mesmerize/customizer/presets.php

    before I can change it by vim in cmd and in database, could someone help me??
    thanks a lot

    • This reply was modified 7 months ago by goddard94.
Viewing 6 replies - 1 through 6 (of 6 total)
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