Unable to change details like logo, site name etc. | WordPress.org

developerneil
(@developerneil)

1 year, 7 months ago

Hi,

After importing demo content, I’m unable to change site identity information like the site title, and the logo. I have gone to Botiga theme dashboard, and click customise logo, which redirects me to the customiser page, but its blank.

I’m using the latest free version.

Viewing 4 replies - 1 through 4 (of 4 total)

Kharis Sulistiyono
(@kharisblank)

1 year, 7 months ago

Hi @developerneil,

I am sorry to hear the trouble you are experiencing.

Looks likely the issue is related with the installation process. Please check these requirements and ensure your site meets them.

Thread Starter developerneil
(@developerneil)

1 year, 7 months ago

The issue is not the site requirements. I have tested this on local environment, and live server, and the issue persists.

dreinstein10
(@dreinstein10)

1 year, 3 months ago

I also have the same issue even though the requirements are met.

Has anyone found a solution? otherwise, I will have to replace this theme.

Kharis Sulistiyono
(@kharisblank)

1 year, 3 months ago

Hi @dreinstein10,

Can you mention which version of Botiga theme are you running? Is it the latest version?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Unable to change details like logo, site name etc.’ is closed to new replies.

In: Themes and Templates
4 replies
3 participants
Last reply from: Kharis Sulistiyono
Last activity: 1 year, 3 months ago
Status: not resolved