Support » Plugin: WordPress Backup to Dropbox » Unable to Authorize After Upgrading to 1.5.1

  • Resolved dSq



    I’ve been running WP2DB on several of my WP installations without any problems for the last few months. After upgrading to version 1.5.1 (from version 1.4.X) of the plugin I was presented with an authorization screen even though the previous version was already authorized. When clicking on the ‘Authorize’ button a new window opens dropbox with a notice ‘The request to link the app is invalid.’ at the top and the authorization fails.

    I’ve attempted to use different browser / machine combinations, logged in / out, even unauthorized the app from dropbox and nothing seems to work.

    I don’t see a log file to check for an error and can’t see what I’m doing wrong. Is this an issue with the plugin or am I doing something wrong? Please help…

    Thank you in advance!


Viewing 7 replies - 16 through 22 (of 22 total)
  • Jason


    For me too. Update plugin, deactivate, uninstall, reinstall. Everything is OK.

    Thanks to everyone and the plugin author, Michael for imediate responses.

    This Plugin is one of my favourites!

    Plugin Contributor Michael De Wildt


    Thanks for the feedback and nice words! I appreciate it! 🙂

    It makes it easier to continue to support it and fix bugs.

    If you like the plugin dont forget to let people know about it.


    i did deactive -> delete -> and reinstall this plugins and still get this issue 🙁

    i use 1.5.3 version

    please help..


    Even with 1.5.4 it did not work. I disabled the plugin. Logged out of dropbox (!). Enabled the plugin and authorised to DropBox. After logging in it was succesful

    Hope this helps.


    Plugin Contributor Michael De Wildt


    Thanks for posting your workaround. I believe this may be an intermittent issue with Dropbox and is only affecting a few users.

    I need to gather some more info so I can send a detailed bug report to Dropbox.





    Alternative way that works:

    1- keep the plugin activated;
    2- in another window or tab, keep Dropbox account logged in;
    3- Update the plugin to the newer version;
    4- Go to wordpress dashboard sidebar WPB2D/Backup Settings;
    5- Click “authorize” button, you will be directed to the dropbox and get the known error;
    6- back to the wordpress tab and try again by clicking “Continue”, then you’ll see the error again, it also releases the authorization button again.
    7- click “authorize” and you’ll be redirected to dropbox authorization page again;
    8- click allow button;
    9- back to your wordpress tab and click “Continue”, than you’ll see the plugin working again.

    Hope it works for you too.

    Plugin Contributor Michael De Wildt


    Thanks Jason,

    This is really baffling and I cant seem to reproduce it consistently!


Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘Unable to Authorize After Upgrading to 1.5.1’ is closed to new replies.