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[resolved] Unable to approve comments (5 posts)

  1. ithinkshesfromghana
    Member
    Posted 8 years ago #

    I am having a difficult time moderating the comments on my blog - http://www.ithinkshesfromghana.com

    I am receiving the emails which say there are comments awaiting moderation. However, recently, when I click to approve the comment, there is no comment in the moderation panel of the admin panel.

    If I click on the approve comment link the in email notification, I receive the "caution: you are about to approve the following comment", but there is no comment on the screen, and when I select yes I receive the following message: "Are you sure you want to approve this comment: "0"?" When I click yes again I get the following error: "Oops, no comment with this ID. Go back!"

    Any assistance with this problem would be greatly appreciated.

  2. ccoupe
    Member
    Posted 8 years ago #

    My quess is you have a anti spam plugin that filters the comments in the background after the the email gets sent.

  3. ithinkshesfromghana
    Member
    Posted 8 years ago #

    Thanks for your response. Unfortunately, I do not have a anti spam plugin running. This was a fresh install, and then upgrade to 2.21. Of the posts that were not displayed, none of them were anything remotely resembling spam. Further, usually with akismet I remember that spam posts were shown in the moderation panel, but were glossed over.

    Any other thoughts would be greatly appreciated.

  4. ccoupe
    Member
    Posted 8 years ago #

    Sigh, we hoped for the easy solution.

    Based on the error messages above, something is deleting the comment after the email is sent. Weird. I left a comment on http://ithinkshesfromghana.com/?p=13, it's awaiting moderation. That's as it's supposed to be.

    The email you receive should include a link to the comment and obviously from me and not hitting any spam triggers in the basic WP (no links in the comment body, all the fill in fields are accurate if I typed correctly).

    Please approve it and let us know if shows up or not. Then you can delete it, since it's not on topic for your blog and just a test.

  5. ithinkshesfromghana
    Member
    Posted 8 years ago #

    Prior to ccoupe sending his/her message, I took the following steps: activate akismet; then under the wordpress options--discussion panel I unselected under "Before a comment appears: Comment author must have a previously approved comment".

    This morning I received notice of ccoupe's comment, and was able to approve his/her post. Now in the moderation panel all of the posts that I was notified of, but were not showing up in the mod panel, were present, and waiting for my approval, which I was able to approve.

    I then checked under the options--discussion tab and what I had unselected was reselected without me doing anything, which leads me to the conclusion that my wordpress has a mind of its own.

    For now, the problem appears to be resolved. Thank you very much ccoupe for your assistance.

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