Support » Plugin: Smart Variations Images & Swatches for WooCommerce » Unable to add products with variation in cart

  • Resolved TechMan

    (@techman)


    So this issue started happening some days ago. No idea when but a customer messaged me today about this issue. Most probably it is caused by latest version.

    What is happening is that users are unable to add product in cart if they contain variations. This is not happening for all products but some of them.

    Take a look at screenshot below and you will see even though variation option is selected but still it is sort of greyish color and when you click on “Add to cart” then it shows prompt:

    “Please select some product options before adding this product to your cart”

    https://i.imgur.com/BuNY6lT.jpeg

    Here’s another screenshot showing browser console and you can see the error when user clicks on any variation to select it.

    https://i.imgur.com/gpmae5h.jpg

    I have disabled this plugin for the time being.

    Plugin version 5.0.4 and WordPress version 5.6

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author David Rosendo

    (@drosendo)

    Hello,

    How is the product setup? can you provide screenshoot of the SVI galleries?

    Cheers,
    David

    Thread Starter TechMan

    (@techman)

    Here’s screenshot of good product. Notice how there is a default image under “Image Without Assigned Variation”

    https://i.imgur.com/l2c1yeX.jpg

    Here’s screenshot of bad product. Notice there is no default image in variation. This is because in case of some products I use same image for all variation and it was working fine like this before as I am using this plugin for more than 6 months now.

    But now if I go and add image under “Default Gallery” in variations then the issue is fixed.

    https://i.imgur.com/3Omqw9X.jpg

    But the question is why do I have to add product now when it was working before?

    Plugin Author David Rosendo

    (@drosendo)

    Hi,

    Got it!

    Will release a update in the next hour. Please after update to give me feedback.

    Cheers,
    David

    Plugin Author David Rosendo

    (@drosendo)

    Hi,

    You may update now. Please after update to give me feedback.

    Cheers,
    David

    Thread Starter TechMan

    (@techman)

    After update issue is now fixed. Thanks for the quick fix!

    Plugin Author David Rosendo

    (@drosendo)

    Hi

    Great!

    If possible I really would appreciate a review on the plugin since you have been using it for a while it would be a great input.

    cheers,
    David

    Thread Starter TechMan

    (@techman)

    Review done!

Viewing 7 replies - 1 through 7 (of 7 total)
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