When I click Add Media button, "Internet Explorer Has Stopped Working" comes up and my page gets stopped and reloaded.
I've been able to get the blue box with a question mark that I have read about in other posts - I think that was when I dragged the photo into the page.
I'm new to this so it is my first attempt at adding photos. I'm using jpg images.
-turned off all plugins that have anything to do with photos or videos - one by one - nothing changed.
-changed the theme - nothing changed.
-tried with two different images.