Support » Theme: Ample Business » Unable to add new user

  • wwbcus

    (@wwbcus)


    Issue 1
    Unable to add/edit user(s): I am unable to add a new user. The Password “Show Password” button doesn’t work to generate or create a password. When I click the button “Add New User” I get this “ERROR: Please enter a password.” And, I’m unable to edit existing user passwords.

    Issue 2
    Unable to properly use add-ons that have multi-tab dashboard menus such as Duplicator. I’m unable to create a back-up package.

    Issue 3
    Unable to use with Elementor. Is this theme compatible with any drag/drop editor?

    I attempted to troubleshoot this issue. 1) I disabled all plugins and adding/edit user still didn’t work. 2) Switched Theme and the problem resolved.

    Please help. Thank you.

    • This topic was modified 6 months ago by  wwbcus.

    The page I need help with: [log in to see the link]

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