Support » Plugin: Pre* Party Resource Hints » Unable to add new hints since on of last updates

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Sam Perrow

    (@samperrow)

    @jinsley8 do you have the Yoast SEO plugin by any chance? If not can you tell me which plugins, PHP version, and WP version you are using?

    Plugin Author Sam Perrow

    (@samperrow)

    @jinsley8 I just released an update (1.7.2.1), please update and try again and tell me if you have any issues.

    No that doesn’t work either.

    When I try adding anything I get a blank error notification at the top.

    Plugin Author Sam Perrow

    (@samperrow)

    @jinsley8 Can you tell me which plugins you have active, as well as your PHP and WP versions?

    Another option is to keep using 1.7.1:
    https://downloads.wordpress.org/plugin/pre-party-browser-hints.1.7.1.zip

    PHP 7.4
    WP 5.4.1

    Active Plugins:
    Advanced Custom Fields
    Anti-Spam by CleanTalk
    Asset CleanUp
    Autoptimize
    Classic Editor
    Clean WP Admin Menu
    Duplicate Page
    Elementor
    Elementor Pro
    Enable Media Replace
    Extras for Elementor
    Fancy Admin UI
    Formidable Forms
    HappyFiles
    Heartbeat Control by WP Rocket
    Image optimization service by Optimole
    instant.page
    jQuery Manager for WordPress
    Piotnet Addons For Elementor
    Piotnet Addons For Elementor Pro
    Pre* Party Resource Hints
    Query Monitor
    Rank Math SEO
    Safe SVG
    Shortcodes Ultimate
    Tidio Chat
    Velvet Blues Update URLs
    W3 Total Cache
    WP Mail SMTP

    I can switch back to v1.7.0 if I need to add anything new but in the end that doesn’t solve the issue which others may have as well.

    Knowing I can switch back if needed, this isn’t an urgent issue but if you can figure it out that would be awesome.

    I had thought maybe the caching plugins could cause the issue but that wasn’t it. I’ll make a note to turn on WP DEBUG soon to see if any errors are triggered.

    Plugin Author Sam Perrow

    (@samperrow)

    @jinsley8 Do you notice anything in the browser console window when you try adding a hint? (right click on screen -> select “Inspect element” -> click “console” tab)

    Nothing, I’ll try WP Debug later tonight

    Plugin Author Sam Perrow

    (@samperrow)

    @jinsley8 can you tell me what happens when you try to edit or delete an existing hint? (If you don’t have any hints, install the plugin and load a page on your site, then the automatic preconnect hints will be created).
    Also which browser are you using?

    FYI – I have the same exact issue.

    I reverted back to 1.7.1:
    https://downloads.wordpress.org/plugin/pre-party-browser-hints.1.7.1.zip

    It now works as expected.

    The only plugins we use that are in common with the original poster are:

    Duplicate Page
    Heartbeat Control by WP Rocket
    Pre* Party Resource Hints

    Using
    PHP 7.4
    WP 5.4.1

    Hope that helps.

    Plugin Author Sam Perrow

    (@samperrow)

    @wordy22 @jinsley8 Would you try to disable those two plugins and see if you’re able to add hints with 1.7.2?

    Plugin Author Sam Perrow

    (@samperrow)

    I installed both of those plugins, and was still able to add hints fine. Do either of you have a development environment I could access to examine this further?

    Plugin Author Sam Perrow

    (@samperrow)

    @wordy22 @jinsley8 Could each of you try to clear your browser cache and try again? I was able to reproduce what you described, but it was resolved after clearing my cache.

    Pete

    (@wordy22)

    I updated to v 1.7.2.1 and cleared my browser cache completely.
    However, it didn’t help.

    I went back to v 1.7.1 and it worked as expected.

    Plugin Author Sam Perrow

    (@samperrow)

    @wordy22 @jinsley8 Could you tell me what your website domains are?

    Plugin Author Sam Perrow

    (@samperrow)

    @wordy22 @jinsley8 are you two still seeing the same problem?

Viewing 15 replies - 1 through 15 (of 16 total)
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