Support » Plugin: Giftable for WooCommerce » Unable to add gift to cart

  • Resolved storefot

    (@storefot)


    Hi,

    I am unable to get the gift to be added to the cart when I press the configure (variable) or add to cart (simple) button. This is the same for both product types.

    All items are set up correctly.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Hi @storefot in 90% cases its Theme issues:
    1. Try to change theme to storefront theme (not edited)
    2. Enable WP_DEBUG and check for erros
    3. Check your Browser console for (red) errors

    4. Try to disable some plugins (shipping, cart, checkout page plugins)

Viewing 1 replies (of 1 total)
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