Support » Plugin: WordPress Media Library Folders » Unable to add folder followed by fatal error

  • I attempted to add a folder and tried several times getting either “cannot add folder” or “folder already added” error messages. I ftp’d tot he domain and found the folder was there so I deleted it. Attempted to add again without success. I read the troubleshooting page and felt the closest to my problem was the reset of the database, so I followed the instructions carefully and after that I got the following error:
    Fatal error: Maximum execution time of 30 seconds exceeded in /homepages/35/d415632174/htdocs/clickandbuilds/MovieStudios/wp-includes/functions.php on line 5767 .

    Please help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author AlanP57

    (@alanp57)

    You can follow these instructions to increase the max execution time, https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded-in-wordpress/.

    If the folder already exists, try using the Check for new folders option in the menu or click the Sync button when in the folder’s parent folder.

    You can turn on WordPress debugging to see if there is an issue with creating folders. To turn on WordPress debugging, edit the site’s wp-config.php file and change

    define(‘WP_DEBUG’, false);

    to

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0);

    (Be sure to change this back when you are done.)

    Thanks for your reply. I reset the timeout, and that had no impact. As the load time was nearly zero until it had trouble displaying recently created folders, I suspect it is n ot simply a timeout issue.

    I did use the “check for new folders” feature and it detected ALL my folders, and did not change the fatal error.

    I tried to edit the wp-config.php, but it has no line that reads define(‘WP_DEBUG’, false); Can that be added to the end of the file?

    I am hopeful that we can find a solution soon, as this is a huge project and I am dead in the water without access to my images.

    Since I am using the free version, might there be a limit to the number of folders that can be created and might this be the issue?

    Plugin Author AlanP57

    (@alanp57)

    You can add the lines before these lines:

    /* That's all, stop editing! Happy blogging. */
    
    /** Absolute path to the WordPress directory. */
    if ( !defined('ABSPATH') )
    	define('ABSPATH', dirname(__FILE__) . '/');
    
    /** Sets up WordPress vars and included files. */
    require_once(ABSPATH . 'wp-settings.php');
Viewing 3 replies - 1 through 3 (of 3 total)
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