Support » Networking WordPress » Unable to add a particular subdomain to WP Multisite

  • Resolved NunoLuz



    I’ve configured Multisite and it seems to be working fine, and I’ve already created two subdomain sites correctly.

    However there is a particular subdomain that when I create it, I can see the tables with the corresponding id on the database, but when I try to access the site or control panel of the site its just not there.

    I have wildcard configured and I dont know what to do.


Viewing 4 replies - 1 through 4 (of 4 total)
  • I am having trouble with multisite creation also. I have put the correct html in both .htaccess and config.sys – and check it several time. When I create a site, it looks as if the site is there (under the ALL SITES tab. However, in every case if I try to see the site itself or the dashboard I get a SERVER NOT FOUND message. I’ve looked in cPanel and there are no subdomains in the folder where subdomains are supposed to show up.

    Is there anything that can interfere with the creation of the actual subdomain on my hosting site?

    Sue Lindsey

    Did you install the wild card in the sub domain’s on your server?

    you should log in to your c panel and go to sub domain and make a sub domain of * and then it should work.

    Well it seems it was only a dns issue and after I flushed the dns and rebooted my PC it all worked really fine!

    Now I am able to share post from one blog to the other with a plugin called diamond multisite.

    One thing that I had to do and its not very clearly mentioned on multisites is that you must have your site on the root dir of your server or else it wont work correctly.

    So I had to replace my main domain on my webhost to the domain I need WP Multisite.

    @sue: the correct files for you to edit are .htaccess and wp-config.php, you dont need to edit config.sys.

    If wp-config is not correctly configured then yes you will run into issues.


    Oh nuts – my memory got me again. It is the wp-config.php file I modified. Sorry about that.

    I did create a wildcard * (domain being my domain name) in public_html. The result was the same – inside WordPress it looked great, but in cPanel, no action.

    I talked with my hosting company. The sales end, if they understood what I was saying correctly, said multisite would work. Tech said this morning that they do not support multisite.

    So they sent me info on two kinds of changes to make, and I’ve made them. One change is pointing the domain name to the right server – up to a 6 hour wait for it to propagate . . .

    I’m going to copy what it said to do:

    Creating a Subdomain
    1. Log into the HostMonster Control Panel
    2. Click the Sub Domains icon in the Domains section.
    3. Enter the desired subdomain
    4. Choose one of your Domain Names from the drop-down list
    5. Enter the Document Root
    6. Click Create

    How to change a DNS Entry
    Creating new records is easy. Here’s a brief example of how this is done:
    1. Log into the cPanel at or
    2. Select the “DNS Zone Editor” icon in the “Domains” section.
    3. Select the domain you’re modifying from the drop-down box.
    4. Scroll down to the heading named “Add DNS Record”
    o In the “Host Record” field, enter the desired record name
    o Leave the “TTL” field at it’s default setting
    o Select the proper entry type for your application, from the drop-down labeled “Type”
    o In the “Points To” field, enter the address that the record should resolve to.
    o Other fields may appear depending on the type of record you are creating.
    5. Click on the”Add Record” button to create the record

    So I’m waiting.

    Thanks for your response.


Viewing 4 replies - 1 through 4 (of 4 total)
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