• Resolved othurrr

    (@othurrr)


    Hi there,

    I’m trying to setup Jetpack but I’m unable to activate it. It lets me login to wordpress or google but after typing my details in, nothing happens.

    I went through the support articles and have deactivated each plugin on by one, changed to default theme (storefront) and reinstalled Jetpack but nothing has worked. The debug area doesnt show any information or errors. WordPress Site health looks good too. The xmlrpc file looks as it supposed to.

    So not sure what to do about it.
    Any help is much appeciated.
    Thank you 🙂

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter othurrr

    (@othurrr)

    So it seems to have been solved after switching to Firefox. It would not let me activate inside the latest version of Google Chrome or Chrome based Edge browser.

    Plugin Support supernovia

    (@supernovia)

    Wild, thanks for the report on that. Did you have any extensions that could have been blocking things?

    Thread Starter othurrr

    (@othurrr)

    Hey there,

    I made sure I deactivated all extension, really not sure why activation only worked in Firefox for me.

    Plugin Support supernovia

    (@supernovia)

    Odd. I’m glad that worked for you, and I haven’t been able to duplicate this with other browser yet. We’ll keep our eyes open for others having the same isuse.

Viewing 4 replies - 1 through 4 (of 4 total)
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