Support » Plugin: Strong Testimonials » Unable to Activate

  • Resolved Sleepyday

    (@sleepyday)


    Here there. I tried installing this plugin onto a client site and when trying to activate it fails with the following message:

    WordPress database error: [Unknown collation: ‘wp_’]
    CREATE TABLE wp_strong_views ( id mediumint(9) NOT NULL AUTO_INCREMENT, name varchar(100) NOT NULL, value text NOT NULL, PRIMARY KEY (id) ) DEFAULT CHARACTER SET utf8mb4 COLLATE wp_

    An error occurred: The plugin has been deactivated.

    Unknown collation: ‘wp_’

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support visi19

    (@visi19)

    Hello @sleepyday

    Thanks you for reaching us !

    Would you like to know which version of WordPress / PHP you have? Because this problem seems to come from a very old version of PHP.
    Thank you for your understanding and we are waiting for your answer!

    Please let me know if you have some more questions !

    Have an nice day ! 🙂

    Warmly,
    Marian

    Thanks Marian for coming back to me – the site is using 5.5.1–en_NZ WordPress on PHP v7.3

    What versions are required?

    Plugin Support visi19

    (@visi19)

    Hello again @sleepyday

    I would like to ask you if you have the database updated to the latest version?
    Because it appears to be a database error, have you tried to reactivate the plugin? (After deleting it?)

    Warmly,
    Marian

    • This reply was modified 1 month, 1 week ago by visi19.
    Plugin Support mplusb

    (@mplusb)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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