Support » Plugin: Wordfence Security - Firewall, Malware Scan, and Login Security » Unable to accurately detect IPs

  • Resolved Beth Livingston

    (@ibliving1)


    Hi,
    When first installed a couple of weeks ago we were not getting this warning. Beginning on April 6 it showed up but I don’t understand the details and troubleshooting information provided by the plugin. Can you please provide guidance on how I rectify this problem. Site is hosted with Bluehost.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Thread Starter Beth Livingston

    (@ibliving1)

    Nevermind. I chose one of the other ways of detecting and it works!! thanks

    Hi @ibliving1

    Thanks for the update, you can also go to (Wordfence > Tools > Diagnostics) and check the “IP Detection” section. Depending on the method used, it should reveal your own IP address with a green check mark and the word “In use” beside it. Please double check that your correct IP address is being detected there.

    Thanks.

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