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[Resolved] Unable to access your website

  • I tried to access your website to get more information about the premium version of the plugin but am only getting this error message: (Fatal error: Call to undefined function ptp_get_term_meta() in /home/d363f86b/public_html/wp-content/plugins/bulk-photo-to-product-importer-extension-for-woocommerce/includes/html.php on line 198

    Just thought I would make you guys aware. If this plugin works like I hope it does I will certainly want to upgrade to the premium version if I could only access your website.

    http://wordpress.org/plugins/bulk-photo-to-product-importer-extension-for-woocommerce/

Viewing 1 replies (of 1 total)
  • Thank you for letting us know. We’ve discovered recently that our hosting provider doesn’t offer enough memory to operate our site, so about 1 in 10 page loads temporarily fail causing that issue.

    We’re in the process of increasing that memory limit but it isn’t as simple of a process as we hoped so we may be switching hosts.

    But go ahead and try to view the page again and it should work for you.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘[Resolved] Unable to access your website’ is closed to new replies.
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