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  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Jade_1992

    (@jade_1992)

    To do this i need access to the control panel from the host, is that right?

    Sorry, you must get fed up of people asking silly questions like me! Wish i knew about all this but never took an interest until the boss put it on my desk and told me to learn.

    Moderator t-p

    (@t-p)

    no Dashboard access required.

    use FTP , or your web-host’s cPanel or whatever file management application your host provides (no Dashboard access required).

Viewing 3 replies - 1 through 3 (of 3 total)
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