Support » Fixing WordPress » Unable to access my wp-admin page

  • faroshah


    After installing a new theme, I was completely denied of access to my admin page, even my website is inaccessible.
    This came out when I tried to go into my admin page:

    Fatal error: Cannot redeclare _check_isactive_widgets() (previously declared in /home/faroshah/public_html/wp-content/themes/ecommerce-twentyeleven/functions.php:140) in /home/faroshah/public_html/wp-content/themes/twentyeleven/functions.php on line 634

    What should I do?

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  • Moderator cubecolour


    connect by FTP & delete the theme you installed which caused this. WordPress should then use the default theme, & you should be able to log in & change to TD one you were using previously.

    Moderator Samuel Wood (Otto)

    (@otto42) Admin

    Twenty Eleven does not contain “_check_isactive_widgets”, however I have seen that function name used in a hack before. I suspect you downloaded a theme from an untrustworthy site, and it may have contained a piece of malware that copies itself between themes.

    This is basically equivalent to a site hack. Remove your themes and replace them with known good versions. Then don’t install themes from untrustworthy sites.

    You also should follow the steps outlined here:

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