Unable to access my website admin panel | WordPress.org

theonlinecompass
(@theonlinecompass)

5 years ago

I am unable to access my website admin panel directly via the URL. This is the message I get when I try, “Your access to this site has been temporarily limited. Please try again in a few minutes.”
I have read quite a number of posts on this issue here, but I still don’t understand what to do because of the technicalities involved. I wish it can be made simpler for me.
I really need help.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

a2hostingrj
(@a2hostingrj)

5 years ago

Do you have WordFence installed? Can you disable all plugins?

There is some info about it here:

https://wordpress.org/support/topic/your-access-to-this-site-has-been-limited-no-email-to-unlock-received/

https://wordpress.org/support/topic/your-access-to-this-site-has-been-limited-permanently-locked-out/

Liew Cheon Fong
(@lcf)

5 years ago

looks like your website has WordFence plugin and you lock yourself out.

If you have lost access to your site and can not use any of the fixes above, you can deactivate Wordfence via the file system. You can do that as follows:

1. Connect to your server using the method your normally use to upload files. Most people either use FTP or SFTP to do this.
2. Rename the Wordfence folder located in wp-content/plugins/wordfence/.

https://www.wordfence.com/help/blocking/blocked-or-locked-out/

Thread Starter theonlinecompass
(@theonlinecompass)

5 years ago

Thanks a great deal for your help @lcf and @a2hostingrj. Unfortunately, I haven’t been able to do anything about it. I must confess I do not understand the technicalities involved. I’d appreciate any advice on how to move this forward.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Unable to access my website admin panel’ is closed to new replies.

In: Fixing WordPress
3 replies
3 participants
Last reply from: theonlinecompass
Last activity: 5 years ago
Status: not resolved

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