Support » Fixing WordPress » Unable to access my account

  • I, Satpreet Singh Founder of JS Remedies Co. have an account on wordpress for my website since four years. I am facing trouble in logging into my account since a week. At first I thought there is some issue with the domain company but later it was resolved by them which said the domain is working fine. I believe there is some problem with my wordpress account.It is showing a particular 522 error

    Looking forward to hearing from you soon and I would appreciate a prompt action towards the issue.

    Thanks and Regards
    Satpreet Singh

    • This topic was modified 2 months, 2 weeks ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Yui

    (@fierevere)

    ゆい

    here is no response from your backend server.
    therefore cloudflare drops 522 error.

    Contact your webhosting support (real webhost, not cloudflare)

    Connection timed out error (Error 522) is often caused because Cloudflare is unable to reach the origin web server and the request times out. Please check the Web server is active or not otherwise try to get in touch with the Hosting Support.

    How to get in touch with hosting support?

    @jsremedies it sees the site is Hosted on ‘1&1 Internet’ Hosting Company.
    Please get in touch with the 1&1 support team with your account details.

    Moderator Yui

    (@fierevere)

    ゆい

    @jsremedies please do not duplicate topics. All duplicates will be deleted.

    From there end everything is working fine. There is no problem whatsoever from there end

    @fierevere kindly tell me this if everything is fine on your end, then why am I unable to login into my account at wordpress??

    Moderator Yui

    (@fierevere)

    ゆい

    your site is not acessible by cloudflare proxy.
    i cannot open it.
    error 522, backend timeout

Viewing 8 replies - 1 through 8 (of 8 total)
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