Support » Fixing WordPress » Unable to access most of Dashboard

  • I was doing some maintenance to my site when I was trying to cancel an automated backup as I was going to back up the file later tonight with new posts, but it seems that was a major mistake and now I can’t view the rest of the options in the WordPress Dashboard. I can still view my site kawaiivinyl.com and log into the Dashboard but if I try to go to other sections I’m redirected to my theme with no blog posts.

    Screenshot: http://glui.me/?i=gctd8d7qlibrlrv/2015-01-18_at_11.10.44_PM.png/

    Quick Background-I was using the BackupWorkpress plugin but since this happened I deleted the plugin through FTP. I checked my cPanel for any error logs and I can across the below:

    [Sun Jan 18 21:48:45 2015] [error] [client 50.182.68.54] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/admin-ajax.php, referer: http://kawaiivinyl.com/wp-admin/post.php?post=9868&action=edit&message=10
    [Sun Jan 18 21:40:00 2015] [error] [client 66.249.91.173] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/post.php
    [Sun Jan 18 21:39:55 2015] [error] [client 66.249.91.191] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/edit.php
    [Sun Jan 18 21:39:54 2015] [error] [client 66.249.91.173] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/edit.php
    [Sun Jan 18 21:39:44 2015] [error] [client 50.182.68.54] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/admin-ajax.php, referer: http://kawaiivinyl.com/wp-admin/post.php?post=9868&action=edit&message=10
    [Sun Jan 18 20:25:06 2015] [error] [client 66.249.91.191] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/tools.php
    [Sun Jan 18 20:24:57 2015] [error] [client 50.182.68.54] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/tools.php, referer: http://kawaiivinyl.com/wp-admin/options-general.php?page=better-delete-revision.php
    [Sun Jan 18 20:24:54 2015] [error] [client 50.182.68.54] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/admin-ajax.php, referer: http://kawaiivinyl.com/wp-admin/tools.php?page=backupwordpress
    [Sun Jan 18 20:24:48 2015] [error] [client 66.249.91.191] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/tools.php
    [Sun Jan 18 20:24:46 2015] [error] [client 50.182.68.54] client denied by server configuration: /home/kawaiivi/public_html/wp-admin/tools.php, referer: http://kawaiivinyl.com/wp-admin/tools.php?page=backupwordpress&hmbkp_schedule_id=default-2

    Can anyone troubleshoot what the issue it? I’ve been stumped for a few hours. I also can’t add new posts.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    client denied by server configuration

    – seems to be a server configuration issue.
    – have you discussed this with your hosting provider?

    Hi Krdanders,

    Before you do anything further. I think it’s wise to load your old backup instead.

    Thank you.

    Just a thought: Have you checked your .htaccess file? Maybe some restrictions were put there during the update that now got stuck there. Replace it with a version from your backup.

    Thank you everyone! I tried to go into a few .htaccess files but wasn’t sure which one would have infected WordPress. I took you advice Tara and my host was able to clean it up but says that I’m “wordpress injection style attacks” so I’m kind of nervous about that. Is there a way to protect my site from those?

    Moderator t-p

    (@t-p)

    you are welcome 🙂

    here is very useful information to harden your WP installation: http://codex.wordpress.org/Hardening_WordPress

Viewing 5 replies - 1 through 5 (of 5 total)
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