Support » Plugin: Centrora Security™ » Unable to access dashboard after upgrading plugin

  • Resolved AlanP57

    (@alanp57)


    I just installed the updated plugin in my site running wordpress multi site. Afterwards I could not longer access the wordpress admin area. I was able to regain access once I deactivated (renamed the plugin).

    http://wordpress.org/extend/plugins/ose-firewall/

    And I found a second problem in a non multi site installation; I am not able to update a page. I get a blank page when I press the update button. I have deactivated the plugin here also.

Viewing 15 replies - 1 through 15 (of 21 total)
  • Same issue:

    Warning: Cannot modify header information – headers already sent by (output started at wordpress/wp-content/plugins/ose-firewall/templates/menus/admin-menu.php:20)

    in wordpress/wp-includes/pluggable.php on line 876

    plugin deleted until fixed or I can find an older version.

    alan

    Plugin Author osexcel

    (@osexcel)

    Hi there

    We are checking the issue now, will update the plugin asap.

    BTW, could you please tell me what version of WordPress you are using? We are testing version 3.5.1, and did not see the issue on our end.

    Best wishes
    OSE team

    Yes, I am using version 3.5.1

    Plugin Author osexcel

    (@osexcel)

    Hi Alan
    Please try version 1.5.1, we updated some codes and we think the admin_menu was called twice so it caused the issue. Version 1.5.1 should fix the issue.

    Works now – and it does a lot more!

    Thanks!

    Plugin Author osexcel

    (@osexcel)

    Cool! 🙂

    I am not able to access my dashboard after upgrading it to 1.5.1

    I immediately lost dashboard access when installing the new version on my multi site blog

    Plugin Author osexcel

    (@osexcel)

    To Jatin and AlanP57: if possible, could you please send an ftp account to our customer support here:

    https://www.opensource-excellence.com/customers/general-enquries.html

    I think both of your websites are multi site blogs and this might be the reason? Not sure, but if you could provide more information to our support ticket system, we might be able to look into it a bit more.

    Further, for the time being, to regain backend access, please edit his file

    /wordpress/wp-content/plugins/ose-firewall/library/scan.php

    find the following lines:

    private function checkContinue()
    {
    change it to

    private function checkContinue()
    { return false;

    This will allow you to regain the access to the dashboard.
    Hope this helps. 🙂

    return false; dint helped 🙁

    Still no dashboard access with the latest version.

    Plugin Author osexcel

    (@osexcel)

    Hi Jatin

    Please try to edit this file

    /wordpress/wp-content/plugins/ose-firewall/ose_wordpress_firewall.php

    find this line

    define(‘OSEFWDIR’, plugin_dir_path(__FILE__) );

    change it to

    define(‘OSEFWDIR’, plugin_dir_path(__FILE__) );
    return;

    You should be able to get in the backend. if not, please send a temp ftp account to our secure support centre:

    http://www.opensource-excellence.com/customers/general-enquries.html

    Plugin Author osexcel

    (@osexcel)

    To AlanP57, please try to update to 1.5.3, if that cannot sort out the issue yet, please send a temp ftp account to our secure support centre:

    http://www.opensource-excellence.com/customers/general-enquries.html

    We will look into it.

    Version 1.5.3 does not solve the problem.

    Plugin Author osexcel

    (@osexcel)

    Hi Alan, in this case, if possible, please send a temp admin account + ftp account to our support centre:

    http://www.opensource-excellence.com/customers/general-enquries.html

    Because we cannot reproduce the issue locally in our development server, we cannot know how to fix it. From our testing, we can access the admin panel without any problems.

Viewing 15 replies - 1 through 15 (of 21 total)
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