Support » Plugin: Store Locator WordPress » Unable to access ASL setting and map page infinity loading

  • Resolved dexonlee

    (@dexonlee)


    Hi,
    I’m facing an issue that the map doesn’t load any store, when I try to check with the ASL settings, it return with “HTTP Error 500.0 – Internal Server Error”

    This is the info when I check with Console with logging in dashboard:
    GET https://www.[mydomain].com/wp-admin/admin-ajax.php?action=asl_load_stores&nonce=90b4c9c5c3&load_all=1&layout=0 500 (Internal Server Error)

    This is the info I get as visitor:
    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    The problem seems only appear on this site, but not other site I create before.
    The only difference is this site installed a plugin called “Asset CleanUp: Page Speed Booster” which will block ajax and js to show on all pages and allow on certain page only. But before that with these settings on, the map still working as before.

    Tried to update WP version to 5.5.1, but still no luck.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author agileLogix

    (@agilelogix)

    Hi @dexonlee , the error 500 will not define the error, please enable wp-debug mode also please enable PHP error reporting to see the real issue with the request, there may be any reason, any installed plugin or theme can cause it, or maybe some middleware service provide.

    Please enable debugging.

    Thank you

    Can I know which files/database entry consis of store data? I will make a backup on those data and remove the plugin completely and install again.
    It might cause by the corrupted files on restoration from backup.

    Plugin Author agileLogix

    (@agilelogix)

    Hi, if the data is import all you need is to just make sure the database table doesn’t get changed, the tables start with asl_ in the prefix, you can simply install the plugin again.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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