Un-hacked, can't log in (3 posts)

  1. meganguza
    Posted 2 years ago #

    So, my site had been hacked. My server, Westhost, helped me remove all the malicious code from my files and such, but some, including my theme, couldn't be saved. Such is life.

    But now I can't log in. I can finally get to my wp login page, where the user name and password are supposed to be static -- but it tells me my password is invalid. When I enter my email address to reset the password, it says it's not on file. When I put in "admin" for my user name, it says an email has been sent, but I get nothing.

    This is beyond Westhost's territory, and since wp doesn't have real tech support, this is my last resort.


  2. The Hack Repair Guy
    Posted 2 years ago #

    Is possible that when hacker hacked your site they changed the email address and password.

    See this info discussing how to review and reset:

  3. kmessinger
    Forum Moderator
    Posted 2 years ago #

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