UM Social Login activated, but still issues

  • Resolved SimonVetterli

    (@simonvetterli)


    6 years ago

    We have the social login bought and activated, in the member area defined the url of the domain.

    But I still get the message: There are 1 inactive Ultimate Member license keys for this site. This site is not authorized to get plugin updates.

    Anything I can check?

    I am using at the moment a development page.

    Regards,

    Simon

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years ago

    Hi @simonvetterli,

    If you have purchased our Social login extension or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/
    Regards.

Viewing 1 replies (of 1 total)
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