Title: UM reCaptcha
Last modified: December 6, 2016

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# UM reCaptcha

 *  [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * (@aceeeee)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/)
 * When I activate the Extension reCaptcha of the UM, when a user register the registration
   info is not in the email then the first name and last name is not being saved
   in the wordpress users but when I deactivate the extension Captcha its sending
   the info in the email and the first name and last name is being saved in the 
   wordpress users. Is this a bug?
    -  This topic was modified 9 years, 5 months ago by [aceeeee](https://wordpress.org/support/users/aceeeee/).

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [borisv](https://wordpress.org/support/users/borisv/)
 * (@borisv)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8520946)
 * Please post a screenshot of your registration form found in your Admin panel 
   => Ultimate members => Forms.
 *  Thread Starter [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * (@aceeeee)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522273)
 * Here’s a screenshot of my Registration form
 * [https://s17.postimg.org/rmize6zhb/Reg_form.jpg](https://s17.postimg.org/rmize6zhb/Reg_form.jpg)
 *  [borisv](https://wordpress.org/support/users/borisv/)
 * (@borisv)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522289)
 * Complete please, not partial.
 *  Thread Starter [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * (@aceeeee)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522316)
 * Sorry about that, like this?
 * [https://s15.postimg.org/4xzrecot7/Reg_form.jpg](https://s15.postimg.org/4xzrecot7/Reg_form.jpg)
 * [https://s15.postimg.org/f6s8k6cuz/reg_form_2.jpg](https://s15.postimg.org/f6s8k6cuz/reg_form_2.jpg)
 *  Thread Starter [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * (@aceeeee)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522343)
 * Ill read and follow the instructions to the link that you gave to me. hoping 
   to solve my problem. Thanks a lot!
 *  [borisv](https://wordpress.org/support/users/borisv/)
 * (@borisv)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522368)
 * One more thing. Before you perform the conflict test, please make sure to set
   the ‘Customize this form’, Use global settings? to YES.
 * I’ll check back with you tomorrow.
 *  Thread Starter [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * (@aceeeee)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522768)
 * Hi!
    so after a bunch of trial and errors I found out whats the problem. The 
   reCaptcha extensions is not the problem. The problem is whenever I register a
   new user and no account is logged in it will not save the first and last name
   of the newly registered account in the wordpress admin and in the email notification
   the {submitted_registration} is not listed there but when I register a new user
   and my admin account is logged in, it saves the first name and last name of the
   newly registered user in the wordpress admin and in the email notification, the{
   submitted_registration} is listed there.
 * Here’s a link of the photos
 * for the email notification
    [https://s16.postimg.org/m1rt7nf0l/email_notif.jpg](https://s16.postimg.org/m1rt7nf0l/email_notif.jpg)
 * for the users
    [https://s16.postimg.org/89dec0o91/users.jpg](https://s16.postimg.org/89dec0o91/users.jpg)
 * Can you help me how will i solve this problem? right now im trying to solve the
   problem. Ill update here if ever i solve the problem. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘UM reCaptcha’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
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## Tags

 * [reCAPTCHA problem](https://wordpress.org/support/topic-tag/recaptcha-problem/)

 * 8 replies
 * 2 participants
 * Last reply from: [aceeeee](https://wordpress.org/support/users/aceeeee/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/um-recaptcha/#post-8522768)
 * Status: not resolved