Support » Plugin: Ultimate Member – User Profile, User Registration, Login & Membership Plugin » UM email activation- This activation link is expired or have already been used.

  • Resolved mabuodeh

    (@mabuodeh)


    Gentlemen
    Hope all is good

    Actually i have this issue, every time someone register and try to activate his account, it show to him this message ‘This activation link is expired or have already been used.’ although it is the first time he try to activate the account. after I searched about this issue, I descovered that once he open his email to read it and before clicking on the activation link, email provider do some security action and visit all the links in the email to check them, so when the user clicks on the activation link, it consider the second time not the first time and thats why he receive this message” This activation link is expired or have already been used.”

    Is there any solution for this problem?

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @mabuodeh,

    Do you have any caching plugins or server side caching active on your site?
    Please exclude Ultimate member pages from the cache and see if this helps.
    You can also try to do a quick conflict test and try to reset Ultimate member -> Settings -> Emails section.
    Here is the doc on how to do a conflict test if you are not sure.

    Regards.

Viewing 1 replies (of 1 total)
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