Ultimate member woocommerce “Disable subscriptions roles switcher ” not appear

  • Resolved sylvainpro

    (@sylvainpro)


    1 year, 5 months ago

    Hi,
    I have the 2.3.2 woocommerce ultimate member version and i have a big conflict between woocommerce account creation and ultimate member account creation.

    First, the ” Disable subscriptions roles switcher ” is not visible in extensions settings.

    When a customer is force to create an account to command, it’s woocommerce that create the account and not ultimate member, and the account is not visible in account tab of wp. The account have many lines in the database but doesn’t appear at all in the backoffice.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aswin Giri

    (@aswingiri)

    1 year, 5 months ago

    Hello @sylvainpro

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the wordpress.org website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Plugin Support Aswin Giri

    (@aswingiri)

    1 year, 4 months ago

    This thread has been inactive for a while now. We are going to mark it as Resolved, please feel free to open it if you have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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