Ultimate Member navigation issue

  • Resolved officefwd

    (@officefwd)


    3 years, 3 months ago

    Hi guys,

    I have installed Ultimate Member for my membership site and it works perfectly apart from when a user logs in and then navigates to the Home page – the navigation goes back to ‘Login’ and ‘Register’ instead of showing the User avatar and the profile drop-down menu.

    Is there a setting I need to change or is this a plugin bug?

    Many thanks,

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 3 months ago

    Hi @officefwd

    Could you please provide a screenshot or if possible provide a video clip so we can see the issue clearly?

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 3 months ago

    Hi @officefwd

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter officefwd

    (@officefwd)

    3 years, 2 months ago

    Hi there I will try and attach screenshots

    Here is the dropbox link:

    https://www.dropbox.com/sh/burm9a9shr26rfj/AABG7MOoFstu3YL3M7LVmz9Ma?dl=0

    As you can see, in the nav – every link shows the logged in state apart from the home page,

    I am in a logged in state,

    Many thanks!

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 2 months ago

    Hi @officefwd

    Does this occur with a default WP Theme?

    Regards,

    Thread Starter officefwd

    (@officefwd)

    3 years, 2 months ago

    Hi there,

    Thanks for the reply,

    This looks like it is using a theme called ‘Kadence’

    https://en-gb.wordpress.org/themes/kadence/

    Could this be a reason?

    Many thanks,

    Thread Starter officefwd

    (@officefwd)

    3 years, 2 months ago

    Hi there,

    Quick update –

    I am using Kadence and Elementor,

    It seems to be a problem with the page set to ‘homepage’

    I changed the ‘homepage’ in Customize > Homepage settings to ‘About’

    Now the avatar and profile drop-down doesn’t work for the ‘About’ page but fixed for the ‘Home’ page,

    Is there a setting I am missing out?

    Many thanks,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 2 months ago

    Hi @officefwd

    Could you please contact us via team@ultimatemember.com so we can investigate this further? Please include this topic in the email message.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 2 months ago

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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