Title: Ultimate Member Issues
Last modified: February 6, 2021

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# Ultimate Member Issues

 *  Resolved [vvconsultores](https://wordpress.org/support/users/vvconsultores/)
 * (@vvconsultores)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/ultimate-member-issues/)
 * I have a couple of problems with the plugin.
 * 1. When the user login, the page redirects to the profile, but for some reason,
   if you try to navigate to the Start page, it doesn’t happen, stay inside the 
   profile page and doesn´t navigate.
 * 2. When the user logout, the plugin doesn’t follow the redirectión to the Start
   page, only show a blank page and the user must refresh the page to redirect to
   the start page.
 * I must say, we are using the Woocommerce plugin for our store but in both cases,
   the free version and we haven´t the extension to combine both plugins.
 * I tried uninstalling the plugin and reinstalling, but without results, erase 
   the logout page and create a new one without results. uninstalling the plugin
   deleting all the data, no results.
 * Please help us
    -  This topic was modified 5 years, 3 months ago by [vvconsultores](https://wordpress.org/support/users/vvconsultores/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fultimate-member-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/ultimate-member-issues/#post-14016934)
 * Hi [@vvconsultores](https://wordpress.org/support/users/vvconsultores/)
 * When you say “Start Page”, did you mean the Homepage?
 * Can you do a conflict test and see if the issue goes away? This doc explains 
   how to do a conflict test if you are not sure: [How to do a plugin/theme conflict test?](https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test)
 * Regards,
 *  Thread Starter [vvconsultores](https://wordpress.org/support/users/vvconsultores/)
 * (@vvconsultores)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/ultimate-member-issues/#post-14043302)
 * Yes, Im talking about Homepage, I made the conflict test and doesn’t show any
   conflict.
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/ultimate-member-issues/#post-14049929)
 * Hi [@vvconsultores](https://wordpress.org/support/users/vvconsultores/)
 * Did you mean the issue goes when you tried the plugin conflict test? Which theme/
   plugin causes the conflict issue?
 * Regards,
 *  Plugin Contributor [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * (@champsupertramp)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/ultimate-member-issues/#post-14067979)
 * Hi [@vvconsultores](https://wordpress.org/support/users/vvconsultores/)
 * ..Please feel free to re-open this thread by changing the Topic Status to ‘Not
   Resolved’ if any other questions come up and we’d be happy to help.. 🙂
 * Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Ultimate Member Issues’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [blank-page](https://wordpress.org/support/topic-tag/blank-page/)

 * 4 replies
 * 2 participants
 * Last reply from: [Champ Camba](https://wordpress.org/support/users/champsupertramp/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/ultimate-member-issues/#post-14067979)
 * Status: resolved