Title: Ultimate Member encoding charset problem
Last modified: September 12, 2018

---

# Ultimate Member encoding charset problem

 *  Resolved [BahramElf](https://wordpress.org/support/users/bahramelf/)
 * (@bahramelf)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/ultimate-member-encoding-charset-problem/)
 * Hi
    i have problem in Persian language UTF8 members information and data like
   name, address and… display as question mark like: ????? ?????? ????????????? 
   in wordpress admin panel and other plugins i have theme in right way. i see [https://ultimatemember.com/roadmap/](https://ultimatemember.com/roadmap/)
   and there it is said that the problem solved in previous versions. my WP version
   is 4.9.8 and plugin version is 2.0.25 how do i fix this?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/ultimate-member-encoding-charset-problem/#post-10687764)
 * Hi [@bahramelf](https://wordpress.org/support/users/bahramelf/),
 * What theme do you use?
    Please attach screenshots of this issue so we can better
   understand it. Can you please try switching to the default WordPress theme and
   see if it solves your issue.
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘Ultimate Member encoding charset problem’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

## Tags

 * [charset](https://wordpress.org/support/topic-tag/charset/)
 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [question mark](https://wordpress.org/support/topic-tag/question-mark/)
 * [utf8](https://wordpress.org/support/topic-tag/utf8/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/ultimate-member-encoding-charset-problem/#post-10687764)
 * Status: resolved