Support » Plugin: Ultimate Member – User Profile, User Registration, Login & Membership Plugin » Ultimate member-2.1.3 is not getting activated after installation

  • Resolved piembsystech

    (@piembsystech)


    Bellow error message i am getting:
    Fatal error: Cannot redeclare UM() (previously declared in /home1/piembsys/public_html/wp-content/plugins/ultimate-member/includes/class-init.php:1488) in /home1/piembsys/public_html/wp-content/plugins/ultimate-member.2.1.3/includes/class-init.php on line 1496

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mansurahamed

    (@mansurahamed)

    Hi @piembsystech,

    This error is suggesting you still have old version in your wp-content folder. Using your file manager go to wp-content folder and delete the ultimate-member folder. Then reinstall the plugin from plugins menu inside dashboard, upgrade the database and see if that solves your issue.

    Thanks.

    Thread Starter piembsystech

    (@piembsystech)

    Hi actually i was using Easy theme and plugin upgrade plugin for updating from ultimate member 2.1.1 to 2.1.3. but due this problem it didn’t happened. But after your suggestion i unistalled the older version and installed the newer version also i am still facing the same problem. Please suggest me what is the solution for it. One thing what i observed that after install the plugin name should have “ultimate member” in my file manager but it is coming as “ultimate member-2.1.3”. i think this is the problem so please let me know what i can do for it and why it is taking that name?

    • This reply was modified 1 year, 10 months ago by piembsystech.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @piembsystech

    Sorry for the late response.

    Could you please check if you’re still encountering any issues with the latest version?

    Feel free to re-open this thread if there’s any question that may come up.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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